Review software for med spas
Aesthetic clients research extensively before booking. A deep, fresh Google review profile is what converts that research into appointments.
Deciding to get an injectable, a laser treatment, or skin resurfacing involves real anxiety and a lot of research. Prospective clients compare multiple providers and read review after review before they ever call. A med spa with a rich, current review profile wins that comparison; a thin one loses it silently, before the phone rings.
SnappyRatings helps you build that profile without compromising client privacy. Requests are timed to when results show, never mention the specific treatment, and send automatically — so your front desk can focus on clients while your reputation compounds.
Why med spas struggle to collect reviews
Prospects decide during research
Most of the buying decision happens while a prospect reads reviews — long before any consultation. Without enough recent, detailed reviews, you lose them at that stage and never know it.
Privacy makes the ask delicate
Clients are sensitive about their aesthetic treatments. A clumsy request that references the procedure feels intrusive — so many clinics simply do not ask at all.
The front desk is focused on clients
Between bookings, consults, and treatments, manually requesting reviews never happens consistently. It needs to be automatic.
How SnappyRatings works for your clinic
Privacy-conscious requests
Messages never mention the treatment — they simply invite the client to share their experience. The client controls exactly what they reveal in their own review.
Timed to when results show
Send the request when the client can see their outcome, so reviews speak to real results, not just the visit.
Route concerns privately first
An optional private feedback step lets a dissatisfied client reach you directly before posting, so you can resolve it and protect your rating.
Built for multi-location clinics
Each location gets its own review destination, QR code, and analytics on the Growth plan.
Frequently asked questions
Is requesting reviews from med spa clients privacy-conscious?
Yes. SnappyRatings requests never reference the specific treatment a client received — they simply invite the client to share their experience, so nothing about their procedure is implied in the message.
When should a med spa ask for a review?
When results are visible — typically 24–48 hours after injectables, or a few weeks after treatments with gradual results. Reviews that reflect a visible outcome are the most persuasive.
Can clients leave a review without revealing their procedure?
Absolutely. The client writes their own review and decides exactly how much to share. Many simply praise the staff, comfort, and overall experience.
Does it support multiple clinic locations?
Yes. The Growth plan handles multiple locations, each with its own Google review destination, QR code, and tracking.
Want the full playbook? Read our in-depth guide: Google Reviews for Med Spas →
Start collecting more 5-star reviews
Set it up once and SnappyRatings asks every happy customer for you — by QR code, text, and email. No contracts, cancel anytime.
Get started →